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Universal Secrets to Client Retention

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SKU:
827008012695*
Author:
Mary Bratcher
Published:
2014
Length:
75 minutes
It is a commonly held precept in the health/fitness industry that it is far more difficult to attract a new client than to keep a current one. Despite this viewpoint, client-retention problems are consistently one of the greatest challenges for fitness professionals and fitness business owners. Universal Secrets to Client Retention is a resource for trainers who want to discover what kinds of things that they may be doing that inadvertently contribute to their client-retention issues. The DVD also details what trainers can do to deliver the three essential things that every client wants.

AMONG THE TOPICS COVERED:
  • Mistake #1: being the expert
  • Mistake #2: blurring boundaries
  • Mistake #3: shaky business operations
  • Three things every client wants